Product & legal notice.

What we sell

MediCarry sells medical ID bracelets, medical alert jewellery and related identification accessories. These products are designed to display customer-provided or product-selected information for identification and awareness purposes.

Not a medical device

MediCarry products are not medical devices and are not intended to diagnose, treat, cure, prevent or medically manage any medical condition. They do not monitor your health and are not a substitute for professional care. For medical advice, diagnosis, treatment or emergency planning, please consult a qualified healthcare professional. In an emergency, always call your local emergency number.

Materials, skin sensitivity and allergies

Our bracelets are made from materials such as stainless steel, braided leather and soft silicone, depending on the style. Stainless steel and leather are widely regarded as skin-friendly, and our manufacturer lists the materials used as non-allergenic. However, any material worn against the skin can cause a reaction in some people, and individual sensitivities vary.

Our steel bracelets use a stainless steel alloy. Like all stainless steel, this alloy contains a small proportion of nickel bound within the metal. Our manufacturer advises that because the nickel is locked into the alloy rather than released onto the skin, the material is very well tolerated and is listed as non-allergenic. It is the release of nickel onto the skin, not its presence in the alloy, that can trigger a reaction in people who are nickel-sensitive. We do not currently hold an independent nickel-release test certificate for these products, so we describe the material as our manufacturer describes it rather than as a guarantee.

Because sensitivities differ from person to person, we cannot promise that no one will ever react. If you have a known nickel or metal allergy, sensitive skin, or a history of contact dermatitis, we recommend a short patch test before extended wear and checking with your doctor if you are unsure. If you notice any redness, itching, irritation or other skin reaction, discontinue use immediately and seek medical advice if it persists.

Gold-tone and other coloured finishes are applied by electroplating. Plated finishes are decorative and can wear or fade over time with normal use. Sweat, wearing an item in the shower, and contact with cosmetics or perfume can all accelerate fading. This is a normal characteristic of plated jewellery and is not a fault.

Because we cannot know your individual skin sensitivities, you accept that you wear our products at your own discretion and risk. If an item does not suit you, you are welcome to return it within 30 days under our returns policy. Nothing in this notice affects your legal rights in respect of faulty or misdescribed goods.

Care and use

Our products are water-resistant for everyday splashes. We recommend removing them for swimming, bathing or heavy sweating to protect the materials and clasp. Products should be used only as intended, as wearable identification.

Accuracy of information shown

Where a product displays condition or identification information, it is your responsibility to check that the details are correct and up to date. MediCarry is not responsible for outcomes arising from information that is inaccurate, out of date, unreadable, or not noticed by a third party.

Limitation of liability

Nothing in this notice limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited or excluded by law. Subject to that, and to the fullest extent permitted by law, our total liability arising out of or in connection with your purchase or use of our products is limited to the amount you paid for the item. Please also read our terms & conditions.

Contact

Questions about this notice? Write to hello@medi-carry.com.